Soon after the arrival of the all-new Skoda Kushaq in the Indian market last year, a series of complaints surfaced on social media blaming the car for throwing Electronic Power Unit (EPC) error. Skoda claimed to rectify the problem by installing a more “robust” fuel pump. However, customers are still facing similar problems.
This Skoda Kushaq owner from Tamil Nadu shared his experience on a social media group. The owner Hariharan Venky did not say if Skoda replaced the fuel pump with the new “robust” pump in his car. However, he has updated the post saying that Skoda has informed him that they are still running disgnostics and will initimite the owner about the problem once they complete the diagnostic.
The owner says that he faced the issue after 25,000 km. There are many others in the same post who have posted similar issues atfer 11,000 km. Other have mentioned that they use high octane 95 RON fuel to avoid such issues. Many others have also said that Skoda service centres do not accept that there is a problem with the car and they blame the owner saying that it happened because of the fuel quality.
Skoda started replacing fuel pumps last year
After several customers complained about the same, Skoda started replacing the fuel pump with new more robust fuel pumps. Skoda’s Director – Sales and Marketing, India Zac Hollis informed customers on Twitter that Skoda is now offering a more robust fuel pump to be fitted on the Kushaq. Zac also said that the Skoda workshop will start calling the customers to replace the fuel pumps as soon as there is adequate stock available. However, Skoda has not publicly shared any information on the replacement.
Skoda had identified the EPC failure due to the failing fuel pump. Skoda also says that the fuel pump fails due to the varied fuel quality available all through India. Several owners of Skoda Kushaq have faced a similar problem in the past where the car stopped working and the “EPC” came on the instrument cluster.
It seems like the issue is something else. Skoda says that the EPC light in the instrument cluster can turn on due to software glitches, engine management issues, rat bites and because of bad quality of fuel. Moreover, the EPC issue is only found on the 1.0 TSI engine. The first EPC issues were caused because of the varied fuel quality that we get in India.
Skoda Kushaq is safest SUV in India
Skoda Kushaq and Volkswagen Taigun, which are based on the same platform became India’s safest cars recently. Both the cars scored 29.64 points out of 34 for adult safety protection and 42 points out of 49 for child safety. Both the cars come with front airbags and ESC as standard, which helped the cars get the highest ratings. The cars were tested using the new protocols, which are more stringent.